Specification Error. The requirement is described in a way the market cannot price accurately.

Most organisations discover this the same way: not in a report, but in a conversation where two teams describe the same month differently. The gap is rarely the software. It is the distance between how work actually happens and how the system was told it happens.

We start by mapping that distance, then close it where the return is clearest — usually in the handovers nobody owns.

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Andrea Luquesi Scott

Manager

With a career spanning education, publishing, health, transport, IT, tourism, sustainability and peak bodies within Australia, Europe, Canada and the United States, Andrea believes that authentic, compelling and creative communications can genuinely affect change.