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North and South America (AMER)
Exceleris Inc.
8 The Green
Dover
Delaware, 19901.
United States of America
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Europe, Middle East, Africa (EMEA)
Exceleris Ltd.
20 Wenlock Road
London, N1 7GU
Great Britain
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Asia Pacific (APAC)
Exceleris Consulting Pty Ltd,
Salesforce Tower, Level 22,
180 George Street,
Sydney. 2000,
Australia
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Don't wait until it's too late. Contact Exceleris Consulting today to learn more about how you can run your entire business on the Salesforce Platform with Certinia. Let us help you build a growing and resilient business.
It plugs into the same identity graph your agents already use, so a verified caller stays verified across the channel switch.
No. Biometrics are one factor among several; you can configure the policy to suit your risk appetite.
Agents see the verification state in the record they already have open, with no extra console.
Yes — the same policy runs across web and native mobile without a separate integration.
No. We deliver and configure the platform with you, and hand over documentation your team can maintain.
Through the same connectors used for your CRM, so the contact centre inherits the configuration.
Yes, and the licence covers both without a second subscription.
