Operational Business Systems
Custom data models
Organisations can define objects and relationships that reflect their own operational structures and information requirements.
Salesforce is a cloud-based application platform that enables organisations to build, extend and operate business applications within a secure and governed environment. It is often misunderstood as purely a CRM system; in reality, it is one of the earliest and most mature extensible enterprise platforms.
Operational Business Systems
The Salesforce Platform provides an environment for building and extending enterprise applications. Many organisations rely on a combination of enterprise systems and specialised applications. The Salesforce Platform allows organisations to create additional capability within a governed environment rather than relying on disconnected tools or uncontrolled custom development.
Salesforce Platform
Typical platform capabilities include:
These capabilities allow organisations to extend system functionality while maintaining the reliability and governance expected from enterprise platforms.
Operational Business Systems
Organisations can define objects and relationships that reflect their own operational structures and information requirements.
Operational Business Systems
Developers can build applications using declarative configuration tools, Lightning Web Components and platform services.
Operational Business Systems
Business processes can be supported through automated workflows, approval processes and event-driven automation.
Operational Business Systems
Access controls, audit trails and role-based permissions ensure that information remains properly governed.
Operational Business Systems
The platform supports integration with external systems through APIs, middleware and event frameworks.
Operational Business Systems
Exceleris uses the Salesforce Platform as a foundation for building structured operational environments that support coordination across business processes. Our work typically focuses on:
Salesforce Platform
Creating data models that reflect the way organisations manage revenue, procurement, projects, resources and financial commitments.
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Developing applications that support end-to-end business processes rather than isolated functional activities.
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Creating specialised functionality using Lightning components and platform services.
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Connecting Salesforce with ERP systems, financial platforms and operational tools to improve information flow across the enterprise.
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Extending the platform to support forecasting, planning and performance reporting capabilities.
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Using a platform approach allows organisations to evolve their systems while maintaining structural integrity. Key advantages include:
Operational Business Systems
Applications can evolve as business processes change.
Book ConsultationOperational Business Systems
Extensions operate within a controlled environment that protects system integrity.
Operational Business Systems
The platform can act as a coordination layer between multiple enterprise systems.
Operational Business Systems
Cloud infrastructure allows applications to grow alongside organisational requirements.
Operational Business Systems
Exceleris views enterprise systems not as isolated applications but as components within a broader architecture that supports organisational coordination and visibility.
The Salesforce Platform provides a flexible environment in which operational systems can be designed to reflect real business processes. By combining the platform’s extensibility with structured data models and integration frameworks, organisations can create systems that evolve alongside their operational needs.
Within the Exceleris approach, the Salesforce Platform serves as a foundation for building applications and orchestration capabilities that support coordination across the enterprise.
